Shipping Policy

At Divine Jewelry, we want your order to arrive safely and securely.

Processing Time

Orders are typically processed and shipped within 2–5 business days after your order is placed. Processing times may be slightly longer during new collection launches, sales, or holidays.

United States

We offer free standard shipping on all U.S. orders.

Estimated delivery time is approximately 3–7 business days after your order has been shipped.

Canada

We currently offer standard shipping to Canada for a flat rate of $14.99 USD.

Estimated delivery time is approximately 5–10 business days after your order has been shipped.

Please note that international shipments may be subject to customs fees, duties, or taxes imposed by the destination country. These fees are the customer's responsibility.

Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information when available.

Please allow some time for tracking information to update after your package has been shipped.

Lost, Stolen, or Delayed Packages

Once an order has been shipped, Divine Jewelry is not responsible for delays caused by the carrier, incorrect addresses provided at checkout, or packages that are lost or stolen after being marked as delivered.

If your package appears to be delayed or lost, please contact the shipping carrier using the tracking information provided. You may also contact us and we will do our best to assist you.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase. If an incorrect address is provided and the package is returned to us, additional shipping costs may apply to resend the order.

If you have any questions regarding shipping, please contact us through our website.